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Window Questions

Frequently Asked Questions About Replacement Windows

Q. What is a replacement window?

A. A true replacement window is a window that’s custom built to fit within the opening of an existing window. It’s built to fit precisely and can be installed without disturbing the interior and exterior areas around the window.

Q. What are the advantages of custom replacement windows over pre-made, standard-size windows stocked at home centers and lumber yards?

A. Because custom windows are made to fit perfectly, they provide the best energy efficiency (which saves energy costs) and install much more easily and with very little mess. Also, because of the myriad of options available that affect appearance and efficiency, custom windows allow consumers to design exactly the windows they need or want. Standard windows typically cost less in the beginning, but other expenses and factors—like additional labor and the disruption to the home—far outweigh the original savings. For example, installing stock windows requires that you add brick or siding to the exterior, and drywall or other materials to the interior. In addition, custom-made windows allow you to choose the best solution to the problems you want to solve by replacing window

Q. Do replacement windows really pay for themselves or is that just a sales line?

A. It’s true, if you select high-quality, energy-efficient windows. Savings will vary, but expertly engineered and well-built windows lower home energy consumption. With vinyl-framed windows, maintenance is also virtually eliminated. No need to scrape and paint windows.These energy and maintenance savings will allow you to recoup your window investment over time.

Q. What causes condensation on windows?

A. Condensation, or “sweating,” is a natural occurrence on all windows and is caused by excess humidity, or invisible water vapor, present in the air. When this water vapor comes in contact with a surface which is at a cooler temperature, the vapor turns to visible droplets of moisture. Each window has many features built in to keep the temperature of the glass as warm as possible and thus reduce condensation. Our insulating glass units provide superior energy efficiency to reduce the potential for condensation. However, there is no such thing as a condensation-free window in high humidity conditions. Controlling the amount of moisture in your home is the most effective action you can take to avoid condensation. Here are a few tips on reducing the moist air in your home:

  • Use fans in bathrooms, kitchens and laundry rooms to circulate the air. .
  • Air out your home frequently by opening doors and windows.
  • Reduce the number of indoor house plants, as plants increase humidity levels.
  • Use a dehumidifier to remove excess humidity from the air.

Q. What are R-values and U-values?

A. R-value is the resistance a material has to heat flow. The higher the R-value, the greater the resistance. U-value is the amount of heat transferred through a material. The lower the U-value, the slower the rate of heat flow and the better the insulating quality.

Q. What is Low E/Argon-filled glass, and how does it work?

A. Low E (Emissivity) Glass is glass with a transparent metallic oxide coating applied onto or into a glass surface. The coating allows short-wave energy to pass through, but reflects long-wave infrared energy which improves the U-Value. Argon Gas is an odorless, colorless, tasteless, non-toxic gas which is six times more dense than air. It is used to replace air between the glass panes to reduce temperature transfer.

Q. How are replacement windows any different from older windows in terms of cleaning?

A. Many high-quality windows are actually engineered to make cleaning easier. For example, double-hung windows with the latest internal constant force balance system allow a home owner to easily maneuver the sashes up and down. They tilt in—and lock securely in place—for safe, easy cleaning. Quite a difference from old wood windows that stick and are difficult to move up and down.

Q. Can I have a representative from Quality Window and Door contact me about my specific home improvement needs?

A. Yes! A reprehensive from Quality Window and Door would be happy to answer all of your questions and configure the most beneficial products for your specific application. Simply call us at 1-800-370-8751 or, fill out our information request form and we will contact you at your convenience.

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I have been working with this company for many years, trusting that if problems were to arise with a product, Quality Window would find a happy outcome for the customer. This has been the case!! Mike Hudson is a thorough and profesional sales representative, always willing to patiently take a call and mitigate doubts and concerns. John Poulos offers amazing customer service. Always prompt and communicative. The liaison between company and client could not be in better hands!! Thank you.
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scarlet narciso
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Great company that backs their product. We built a new house and Quality Window & Doors was the subcontractor for our Weathershield windows and doors. Wayne and Noe came out to service a broken handle on our 16' Weathershield sliding door. We were technically beyond the warranty period but they repaired the handle for free. They also took the time to go around and adjust our other exterior doors to make sure they were well aligned now that the house had settled a bit. Wayne was a real expert and got all the doors adjusted and working perfectly!
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Tucker Jones
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Excellent products and service. The install went well too! Would definitely order from them again.
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John Fu
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Great service. I highly recommend Quality Window and Door for information, purchasing and service. I have used this firm for a number of years both as an architect and as a client. I've always been very satisfied with their products and service.
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McCain McMurray
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We are thrilled with our new windows and door! Excellent job from estimate to completion! The install team was fantastic and I loved that the lead installer was also present during the initial measurement phase. It took a few months for the windows to arrive so it was really nice to see a familiar face for the install and he knew exactly what to do! Highly recommend!!
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Brenda
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Quality Door and Window did a fantastic job at a reasonable price.in installing 23 replacement windows, including the combination of two windows into one larger picture window. Highly recommended.
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Daniel Leach
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QWD is a first rate company. The staff from product selection, estimate, showroom, measurement and installation were professional and highly competent. The installation crew paid attention to detail and went through great lengths to ensure our satisfaction. I love the new windows and I recommend them without reservation.
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Sal Golub
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Have relied on QW&D for all my window and door needs for over 25 years. I know I can count on their expertise and responsiveness.
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