What Does It Mean to Be Dealer of the Year?
Each year, Window & Door magazine selects a handful of exceptional window and door dealers and recognizes them for the professionalism they bring to the industry. Independent retailers and distributors are awarded for excellent leadership, customer service and installation, quality showrooms, innovative enterprising, creative marketing, and community involvement.
Quality Window & Door is a proud recipient of the 2015 Dealer of the Year award. This means the company puts customers’ needs first and strives to provide educational content rather than pursuing pushy advertising and hard sales tactics. Take a look at what Quality Window & Door accomplished in 2015 – and continues to pursue to this day – that led to the company rightfully earning the Dealer of the Year award in Creative Marketing.
The goal of Quality Window & Door isn’t to hard sell customers; rather it’s to inform them so they make the best decision for their home and budget. Educational e-books on the company’s website showcase this mindset. You can find information on topics including energy efficiency, window warranties, window materials and brand features with more expected to be published soon.
Window Buying Checklist
If you’re in the market for a home upgrade, Quality Window & Door helps you with the research phase of replacing your windows and doors with a free, downloadable checklist. Anyone can access this helpful guide, regardless of whether they become a customer or not.
Helpful Blog Posts
Over 100 posts are published on topics ranging from window trends and the benefits of low-e glass to information about the latest product releases and the merits of hiring a professional window installer. These posts serve to inform customers – or those who are simply curious about window replacements – free of charge.
Intuitive Website Design
Since investing in professional website design, Quality Window & Door’s site has become more customer-centric. Links are intuitive and it’s easy to find the page you’re looking for. Quality pictures and videos help customers envision the upgrade they have in mind, and forms on every page make it easy to request a free consultation or quote.
A History of Putting Customers First
On the whole, Quality Window & Door strives to help customers feel comfortable and confident about their decision to purchase new home products. The goal is to prevent customers from ever experiencing buyer’s remorse and ensuring they fully understand product warranties and the merits of certain window features before they sign the installation contract.
The approach was born back in 1989 when company founder Bob Neidig suffered the effects of a hard sell and decided he never wanted to put any of his customers through that experience. It’s this customer-first strategy that ultimately earned Quality Window & Door the Dealer of the Year award for 2015.
Who doesn’t want to work with a no-pressure window dealer? When the focus is on educating customers instead of pulling the wool over their eyes, you can be sure a positive experience awaits you. If you’re ready, please contact Quality Window & Door for a free estimate. We proudly serve the Maryland, Washington DC and Northern Virginia area with top-quality window installations and repair services.
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